Is your website just sitting there, looking pretty but not doing much? What if it could talk to your visitors, answer their questions instantly, and even help make sales all day and night without taking a break?
Meet your website’s new friend!
An AI chatbot is like a super-smart helper living on your website. It can chat with visitors, answer FAQs, recommend products, and even collect customer information or book an appointment. And all this is done online seamlessly without involving any humans!
But why do businesses love chatbots so much? It’s mainly because chatbots save time, make customers happy, and work 24/7. In fact, the global chatbot market is growing fast and is expected to reach $20.81 billion by 2029 from $0.01 billion in 2024. That means more businesses are going to join the chatbot club.
But What Makes A Great Business Chatbot?
Not all chatbots are created equally. The best one must be a helpful team player who knows what to say, when to say it, and how to make a customer’s life easier. It must be –
- Easy to use
- Give smart answers
- Works on all devices and across all platforms
- Team-friendly
- Learns and grows as it interacts
In this blog, we will show you 10 amazing chatbots that can make your business website smarter, faster, and friendlier.
Here Are The Top 10 AI Chatbots For Business Websites
1. Google Dialogflow
You can develop your own custom chatbot using Google Dialogflow.
Benefits Of Google Dialogflow:
- It is used by top brands like Domino and Ticketmaster.
- It has a smart voice and text chatbot.
- It connects with Google Cloud and other tools easily.
- It is used by over 1 million developers worldwide [estimate].
Google Dialogflow Active Users:
Google does NOT publicly disclose the exact number of active users.
How Much Does Google Dialogflow Cost?
Dialogflow has a “pay-as-you-go” pricing model based on requests and usage. For example, Text with Generative AI costs $0.012 per request. They offer trial credits as well.
2. Tidio
It combines live chat, email, and a smart AI chatbot to help businesses respond fast and easily to potential customers.
Benefits Of Tidio:
- It is best for small to medium businesses for lead generation and customer support.
- Their Lyro AI Agent can automate a good portion of conversations.
- It combines live chat and chatbot in one.
- It is great for online stores.
- The interface is an easy drag-and-drop setup.
Tidio Active Users:
It is used by over 300,000 websites and trusted by businesses in 150+ countries. One study by Tidio itself found that 19% of online businesses already use chatbots.
How Much Does Tidio Cost?
Currently, Tidio offers a free plan with basic features and 50 Lyro AI conversations. Paid plans start from $29/month (billed annually) for their Starter plan. But, with additional Lyro AI conversations starting at $39/month for 50 conversations.
Did you know that Tidio’s Lyro AI Agent can resolve up to 67% of support requests?
3. Drift
It is known for conversational marketing and is all about starting a conversation to turn website visitors into customers.
Benefits Of Drift:
- It is good for B2B companies/ websites to schedule meetings quickly.
- It helps focus on sales and lead generation.
Drift Active Users:
It is used by over 50,000 businesses.
How Much Does Drift Cost?
Drift is a more premium solution. Its pricing generally ranges from $10,000 to $150,000 annually, depending on features and business size. Their Premium plan can start at around $2,500/month (billed annually).
Did you know that 26% of all sales come from chatbot conversations, and 35% of business leaders say chatbots help them close deals?
4. Intercom
It is like an assistant that brings together live chat, chatbots, and email to talk to your customers. Their ‘Fin’ AI agent is designed to resolve customer questions quickly.
Benefits Of Intercom:
- It is best for engaging visitors with a personalized conversation.
- It can combine chatbot, live chat, and help desk.
- It is great for SaaS and tech companies.
- It offers custom workflows and automation.
Intercom Active Users:
It is used by over 25,000 businesses.
How Much Does The Intercom Cost?
The plan starts from $74/month (billed annually) for their ‘Fin’ AI agent. Other plans vary based on features and users, starting from about $29/seat/month for essential features.
Did you know that Intercom’s AI agent, Fin, has resolved up to 70% of customer questions without human help?
5. Chatling
It is a user-friendly platform that helps businesses build AI chatbots for websites, WhatsApp, and other platforms without any need to write code.
Benefits Of Chatling:
- It is easy to create a smart chatbot that learns from your existing information [no coding required].
- It has a quick setup and can be easily trained on your website data (like FAQs or documents) in minutes.
- It is best for automating customer support, lead capture, and answering common questions.
- It is ideal for personalized customer support.
Chatling Active Users:
Unknown.
How Much Does Chatling Cost?
Chatling has a free plan with unlimited chats and basic tools. Paid options are:
- Starter: $25/month or $250/year (if billed annually)
- Ultimate: $99/month or $990/year (if billed annually)
Paid plans give you more AI credits, extra user seats, and advanced features like removing the Chatling logo.
6. Zendesk Chatbot [By Sunshine Conversations]
It’s like a superhero helpdesk that includes AI bots to support customer service teams and work across many channels, such as email, chat, apps, etc.
Benefits Of Zendesk:
- It helps answer questions quickly.
- It takes pressure off human agents.
- It fits smoothly into Zendesk’s existing support tools.
Zendesk Active Users:
Unknown.
How Much Does Zendesk Cost:
Its pricing starts at $55/agent/month (billed annually). It has pay-as-you-go automated resolution add-ons that may cost around $2 per resolution.
7. LiveChat [With ChatBot.com Integration]
It is like your friendly front-desk greeter. It becomes smarter when paired with ChatBot.com, giving your website both human chat and AI answers.
Benefits Of LiveChat:
- It comes with an easy setup.
- It is great for helping visitors and capturing leads.
- It combines live support with AI.
LiveChat Active Users:
Unknown.
How Much Does LiveChat Cost?
- ChatBot.com starts at $52/ month.
- LiveChat starts at $20/ agent/ month.
Note: You will need separate subscriptions for LiveChat and ChatBot.com
8. Ada
Ada is like the brainy customer service bot that understands human-style chatting and learns fast. It is great for businesses that need smart, custom support.
Benefits Of Ada:
- It feels human-like and easy to chat with.
- It automates common questions, saving tons of time.
- It is super customizable for different industries.
Ada Active Users:
Unknown.
How Much Does Ada Cost?
The pricing starts from $4,000 up to $64,000/year (median contracts around $70,001/year). It is suitable for bigger businesses. While the cost can be high, it is worth it for major brands.
Did you know that companies using Ada saw 65% fewer support tickets in the first month?
9. Salesforce Einstein Bot
If your company already uses Salesforce, Einstein Bot is a no-brainer. It uses your customer data to chat in a smart and personalized way.
Benefits Of Salesforce Einstein Bot:
- It knows your customer’s history.
- It can help with sales and service teams.
- It can build smarter conversations based on real data.
Salesforce Einstein Bot Active Users:
Unknown.
How Much Does Salesforce Einstein Bot Cost?
Its pricing starts at around $75/user/month (added to Salesforce Service Cloud plans). Note that it only works with Salesforce accounts, and setup may need some technical guidance.
10. Chatfuel
It is a go-to tool for creating bots on Facebook, WhatsApp, and Instagram, along with your website. No coding is required!
Benefits Of Chatfuel:
- It has an easy drag-and-drop builder.
- It’s great for small shops and social media stores.
- It is useful for lead capture and automation.
- It is best for businesses that are focused on social sales.
Chatfuel Active Users:
The exact numbers are unknown, but some notable users include Adidas, T-Mobile, and TechCrunch. Chatfuel is well-known for helping people create chatbots that work on Facebook, Instagram, and WhatsApp.
How Much Does Chatfuel Cost?
- “Entrepreneur” plan starts at $14.99/month.
- “Startup” at $24.99/month.
- “Small Business” at $59.99/month.
- Facebook-only plan: $19.99/month for 1,000 conversations.
Still Using Contact Forms? Time To Upgrade.
It’s time to chat smarter! We have explored the world of AI chatbots and why they are turning everyday websites into helpful, hardworking business tools. Whether you want it to answer customers’ questions, book services, or help you sell more, an AI chatbot is here to make your business life easier and way more efficient.
Ready to find the perfect AI chatbot for your business? Want to integrate it into your existing websites and online platforms? Contact us today and see the difference.
